AACE International Conference & Expo

“The Impact of AI-Driven Project Management on an Organizations Decision-Making Culture”

The project management industry is continuously facing challenges with rather low project success rates, which therefore demands a new intelligent approach to how projects are being managed and delivered. Artificial Intelligence (AI) represents a welcomed opportunity for the project management practice to improve its service quality, to address its existing shortcomings with project deliveries, and increase the efficiency of projects. Accordingly, AI in Project Management is expected to enter and revolutionize the project management industry over the next months and years.

This new reality however means also dramatic change for an organization regarding its decision-making and project culture since this will mean a fundamental change in the beliefs and behaviors of project professionals. The paper aims to investigate the key elements of an AI-powered project management approach and how it will impact project management practitioners and their norms and values in terms of decision-making in projects.

Based on the findings, a recommended approach will be drafted to transition to an adjusted cultural setting that fits in a wider data-driven organizational culture, with the goal to increase the predictability of project outcomes.